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The Planet Way

  Internet Sales Manager and very fast rower, Deb Brewster
 
Most dealerships would be afraid to publicize the steps they follow when working with a customer.  At Planet, we tell you so you know exactly what to expect.  Unlike other dealerships, the more you know about Planet the better we look.  No pressure, No polyester, No problems! 


Step 1:  Be a first-class person 
Make good decisions about your health, family, and career so you're ready to serve.

Step 2:  Warm welcome
Learn each guest's name and thank them for considering Planet.

Step 3:  Get to know your guests
Learn about their needs, budget, and special circumstances.

Step 4:  Select a Vehicle
Discover the vehicle that makes the most sense for them.

Step 5:  Demonstrate the Vehicle
Show the features that fit the guests' needs and confirm that the vehicle meets those needs.

Step 6:  Guest Drive
Give your guests the opportunity to experience the vehicle on a safe route.

Step 7:  Option Selection
Find the best way to meet the guests' needs and budget.  Appraise any trade-in.  Complete the paperwork.  Meet with the business office to evaluate financing options.  

Step 8:  Taking Ownership
Prepare the vehicle.  Show all the features and buttons of the new vehicle.  Introduce the new members of the Planet family to the service team.

Step 9:  Follow-Up
Ensure that the experience went well and confirm that the new vehicle is performing well. 



Does this sound like the kind of professionals you would enjoy working with?  Click to see our new inventory  or pre-owned inventory !



Planet Subaru.  your undealership