• Subaru

Planet Subaru

596 Washington Street
Hanover, MA 02339

  • Sales: (888) 691-9568
  • Service: (888) 690-5839
  • Parts: (888) 607-1391

your undealership

The Planet Way

  Internet Sales Manager and #1 volume Subaru saleswoman in New England, Deb Brewster
 
Most dealerships would be afraid to publicize the steps they follow when working with a customer.  At Planet, we tell you so you know exactly what to expect.  Unlike other dealerships, the more you know about Planet the better we look.  No pressure, No polyester, No problems! 


Step 1:  Be a first-class person 
Make good decisions about your health, family, and career so you're ready to serve.

Step 2:  Warm welcome
Learn each guest's name and thank them for considering Planet.

Step 3:  Get to know your guests

Learn about their needs, budget, and special circumstances.

Step 4:  Select a Vehicle
Discover the vehicle that makes the most sense for them.

Step 5: 
Demonstrate the Vehicle
Show the features that fit the guests' needs and confirm that the vehicle meets those needs.

Step 6:  Guest Drive

Give your guests the opportunity to experience the vehicle on a safe route.

Step 7:  Option Selection
Find the best way to meet the guests' needs and budget.  Appraise any trade-in.  Complete the paperwork.  Meet with the business office to evaluate financing options.  

Step 8:  Taking Ownership
Prepare the vehicle.  Show all the features and buttons of the new vehicle.  Introduce the new members of the Planet family to the service team.

Step 9:  Follow-Up
Ensure that the experience went well and confirm that the new vehicle is performing well. 



Does this sound like the kind of professionals you would enjoy working with? 
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  or pre-owned inventory !





"I have been dealing with Planet Subaru for 14 years. In the last 4 years I have purchased 3 Subaru vehicles from this dealer. They have both an outstanding sales and service departments.   I would, and have recommended Planet Subaru to my friends my family, co-workers and even customers. I look forward to have all my services done at Planet Subaru for the life of my current Subaru's and any that I will purchase in the future."
~Tim N., Rockland, MA

Planet Subaru.  Your unDealership.
Subaaru Eco-Friendly