• Subaru

Planet Subaru

596 Washington Street
Hanover, MA 02339

  • Sales: (888) 691-9568
  • Service: (888) 690-5839
  • Parts: (888) 607-1391

your undealership

Why we love what we do

The car business is not generally regarded as a friendly environment for employees or for customers...but we have a pretty special thing going at Planet Subaru, so we asked the team about what makes them happy to come to work. 

  • Seeing our Greeter, Blue, conk out cold after a strenuous day of making new friends.  --Dale

  • Admiring the innocence of children wandering around the glass showroom trying to figure out how we get the cars inside.  --Bonface

  • Knowing that for every cranky customer there are a hundred who appreciate the oasis we've created in Hanover.  --Brett

  • Coming to the rescue of vacationing travelers from another state to get their ailing Subaru back on the road quickly and safely.  --Amy

  • Selling the 3rd or the 7th or the 12th Subaru to the same family and knowing we must be doing something right.  --Dennis

  • Experiencing the gratitude of an older woman buying the first car in her life now that her husband isn't around to do that anymore.  --Lauri

  • Hearing that a Subaru saved a person's life and seeing him back to buy another just like it.  --Travis

  • Being a part of an organization that honors its responsibilities to the community by investing in causes that make the world a better place.  --Max

  • Watching our electric meter run backwards on sunny days because our large rooftop solar installation generates so much pollution-free power.  --Corey

  • Watching the team (that I've worked so hard to attract and retain) consistently deliver on the Planet promise to provide an experience better than the typical dealership.  --Jeff

  • Getting chased away from the Outbacks by the wild turkeys roosting in our five acre nature preserve.  Oh well.  Eat some wild black raspberries and come back later.  --Kurt

  • Showing guests how to use the fancy coffee machine, knowing that after their morning jolt the wait for their car to be serviced will seem a little faster.  --Debbie

  • Enjoying the contagious excitement of someone who has never taken delivery of a brand new car before.  --Stephen Grant

  • When someone walks into Planet for the first time after having a bad experience elsewhere, and seeing the transition from anxiety to enjoyment as they get to know me.  It happens a lot and I never tire of evolving from "car salesman" to "friend."  --Bob

  • Fixing a car that no other dealership could figure out how to fix.  --Anthony

  • Seeing the nuns of the Society of St. Margaret when they're in for service and being blessed by their serenity, warmth, and good cheer.  --Nate

  • Seeing a professional we've attracted from outside the car business sell his or her first car and discover a new talent.  --David Spellman

  • Saving for my son's college education with money I earn as a Subaru Master Technician.  --Steve Merrill.

  • Going above and beyond a customer's expectations and then they take time out of their busy schedule to write a letter expressing their appreciation and gratitude.  --Steve Crosby

  • Wowing customers with great customer service.  Once, one of our customers broke down in Virginia on a Friday afternoon and the garage couldn't get him a new alternator until Monday.  I overnighted one to him; he was on his way by noon Saturday.  --Rob

  • I love seeing my customers so excited about picking up their new car.  One, Carol, smiled ear-to-ear when she picked up her new Impreza.  Her son had worked to save for her down payment---he wanted to help his mom buy her first brand new car.  It was great being a part of that.  --David Gardner




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Planet Subaru.  Your unDealership.
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