Why we love what we do

We asked the team about what makes them happy to come to work. 

  • "Seeing our Greeter, Blue, conk out cold after a strenuous day of making new friends."  --Dale Lathrop (General Manager)

  • "Admiring the innocence of children wandering around the glass showroom trying to figure out how we get the cars inside."  --Bonface Thuo (Master Technician)

  • "Knowing that for every cranky customer there are a hundred who appreciate the oasis we've created in Hanover."  --Matt Ryan (Service Director)

  • "Coming to the rescue of vacationing travelers from another state to get their ailing Subaru back on the road quickly and safely."  --Andy Ryan (Assistant Service Manager)

  • "Experiencing the gratitude of an older woman buying the first car in her life now that her husband isn't around to do that anymore."  --Lauri Blauuboer (Purchase Partner)

  • "Hearing that a Subaru saved a person's life and seeing him back to buy another just like it."  --Travis Stewart (Controller, and founding team member from Planet Day One--October 2nd, 1998)

  • "Being a part of an organization that honors its responsibilities to the community by investing in causes that make the world a better place."  --Max Youmans (Parts Advisor)

  • "Watching our electric meter run backwards on sunny days because our large rooftop solar installation generates so much pollution-free power."  --James Greene (Sales Operations Manager)

  • "Watching the team (that I've worked so hard to attract and retain) consistently deliver on the Planet promise to provide an experience better than the typical dealership."  --Jeff Morrill (President, and founding team member from Planet Day One--October 2nd, 1998)


  • "Showing guests how to use the fancy coffee machine, knowing that after their morning jolt the wait for their car to be serviced will seem a little faster."  --Debbie Laudermilk (Assistant Controller)


  • "When someone walks into Planet for the first time after having a bad experience elsewhere, and seeing the transition from anxiety to enjoyment as they get to know me.  It happens a lot and I never tire of evolving from 'car salesman' to 'friend'."  --Bob Choate (Sales Manager)


  • "Fixing a car that no other dealership could figure out how to fix".  --Anthony Ciulli (Shop Foreman, and founding team member from Planet Day One--October 2nd, 1998)

  • "Seeing the nuns of the Society of St. Margaret when they're in for service and being blessed by their serenity, warmth, and good cheer."  --Nate Roman (General Sales Manager)

  • "Seeing a professional we've attracted from outside the car business sell his or her first car and discover a new talent."  --David Spellman (Business Manager)

  • "Saving for my son's college education with money I earn servicing cars."  --Steve Merrill (Master Technician)

  • "Going above and beyond a customer's expectations and then they take time out of their busy schedule to write a letter expressing their appreciation and gratitude."  --Steve Crosby (Parts Manager, and founding team member from Planet Day One--October 2nd, 1998)

  • "Wowing customers with great customer service.  Once, one of our customers broke down in Virginia on a Friday afternoon and the garage couldn't get him a new alternator until Monday.  I overnighted one to him; he was on his way by noon Saturday."  --Rob Webster (Parts Advisor)

  • "I love seeing my customers so excited about picking up their new car.  One, Carol, smiled ear-to-ear when she picked up her new Impreza.  Her son had worked to save for her down payment---he wanted to help his mom buy her first brand new car.  It was great being a part of that."  --David Gardner (Purchase Partner)







Your kind of people?  Search our huge inventory!

   









 



The team at Planet loves working with Subaru buyers from Cambridge, Braintree, Quincy, Watertown, South Shore, and Boston. 
true ;
; ;